Terms of Use

1. Acceptance of Terms

By accessing and using the Incolprude website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Incolprude provides broadcast technology solutions including live streaming setup, multi-platform broadcasting, video encoding, chat integration, stream management, and technical support services.

Service specifications, features, and pricing are subject to change. Current offerings are described on our website and in service agreements.

3. User Obligations

When using our website and services, you agree to:

• Provide accurate, current, and complete information when requested
• Maintain the security of any account credentials provided
• Notify us immediately of any unauthorized use of your account
• Use our services in compliance with all applicable laws and regulations
• Not engage in any activity that disrupts or interferes with our services
• Not attempt to gain unauthorized access to our systems or networks

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of Incolprude or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our express written permission.

5. Service Agreements

Specific services are governed by separate service agreements that outline:

• Scope of services to be provided
• Technical specifications and requirements
• Pricing and payment terms
• Service level commitments
• Support and maintenance provisions
• Termination conditions

In case of conflict between these Terms of Use and a service agreement, the service agreement prevails.

6. Payment Terms

Prices for services are stated in Australian Dollars (AUD) and are subject to change with notice.

Payment is required according to the terms specified in service agreements. Late payments may result in service suspension or termination.

All fees are non-refundable except as expressly stated in a service agreement or as required by law.

7. Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to:

• Scheduled maintenance and upgrades
• Emergency repairs and troubleshooting
• Circumstances beyond our control, including internet service provider issues
• Force majeure events

We are not liable for any loss or damage resulting from service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, Incolprude shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Business interruption or loss of goodwill
• Damages arising from reliance on information provided on this website

Our total liability for any claim arising from services provided shall not exceed the amount paid by you for those services in the twelve months preceding the claim.

9. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties that services will meet your specific requirements
• Warranties that services will be error-free or secure

Some jurisdictions do not allow exclusion of certain warranties, so some exclusions may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Incolprude, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms of Use
• Your violation of any rights of third parties
• Content you transmit through our services

11. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or terms of use.

Accessing third-party sites is at your own risk.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

13. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, for:

• Violation of these Terms of Use
• Non-payment of fees
• Fraudulent or illegal activity
• Any reason at our sole discretion

Upon termination, your right to use our services ceases immediately.

14. Governing Law

These Terms of Use are governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles.

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

15. Dispute Resolution

Before pursuing formal legal action, parties agree to attempt resolution through:

• Direct negotiation between the parties
• Mediation by a mutually agreed mediator

If resolution cannot be achieved within 60 days, either party may pursue legal remedies.

16. Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Incolprude regarding use of our website and services.

18. Amendments

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes constitutes acceptance of the modified terms.

19. Contact Information

For questions regarding these Terms of Use, contact:

Incolprude
Level 14, 287 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]